I currently have Guide Plus - ATI v1.0.0.34, but it's unable to connect to the server. What can I do?
D
Answer by
Dan Angel
In order to fix the issue, go to Start > Control Panel > System and Security > Windows Firewall > Allow a program through Windows Firewall and check the box next to Guide Plus. If you can't find the application in the "Allowed programs and features" window, press the Allow another program button, navigate to the installation directory, select the executable file and press Add.
After that, from the Advanced Settings select Inbound Rules > New Rule. Check the Port box, click Next, select All local Ports and follow the self-explained steps. Also, make sure that your security program doesn't block the connection. If the problem persists, uninstall and install the application again. If it still doesn't work, it's possible that the servers are down or under maintenance.
I have just restarted my computer and reinstalled GUIDE PLUS+ (TM) for Windows® System - ATI and am not able to download updates or schedules. Is there a way to fix this?
A
Answer by
Alex Urbach
The product is marked as being unavailable. This means that the origins of the application are not known thus downloading updates is impossible. This could be the cause you cannot connect to the server to obtain updates.
I currently have Guide Plus - ATI v1.0.0.34, but it's unable to connect to the server. What can I do?
In order to fix the issue, go to Start > Control Panel > System and Security > Windows Firewall > Allow a program through Windows Firewall and check the box next to Guide Plus. If you can't find the application in the "Allowed programs and features" window, press the Allow another program button, navigate to the installation directory, select the executable file and press Add.
After that, from the Advanced Settings select Inbound Rules > New Rule. Check the Port box, click Next, select All local Ports and follow the self-explained steps. Also, make sure that your security program doesn't block the connection. If the problem persists, uninstall and install the application again. If it still doesn't work, it's possible that the servers are down or under maintenance.
I have just restarted my computer and reinstalled GUIDE PLUS+ (TM) for Windows® System - ATI and am not able to download updates or schedules. Is there a way to fix this?
The product is marked as being unavailable. This means that the origins of the application are not known thus downloading updates is impossible. This could be the cause you cannot connect to the server to obtain updates.
It is a television schedule guide